FAQ – Frequently Asked Questions

Does an open gas fire need a hearth?

Yes. Unless the fire manufacturer’s instructions specifically state otherwise, all open fires (solid fuel or gas) need a hearth.

How big does a hearth have to be?

A hearth should extend forward from the fireplace opening 300mm (12”) and 150mm (6”) either side of the fireplace opening. These measurements are taken from the front of fireplace opening or, where the fire itself is recessed into the opening, from the front of the burner.

Hearths for fireplaces and stoves must be at least 50mm (2”) deep and manufactured from non combustible material.

It is very important when ordering a fireplace and hearth that the hearth is fit for purpose. A hearth that is suitable for an electric fire isn’t always suitable for a gas fire.

Does my open gas fire need a guard?

A suitable fire guard is recommended for all open gas fires for the protection of the young, infirm, elderly and pets. A fire guard not only prevents hot material from falling from the fire but also prevent clothing from coming into contact with the flames.

What materials and colours are available for mantels, surrounds and hearths?

A wide range of materials are suitable for mantels and surrounds but only relatively few materials are suitable for hearths. Marble surrounds, mantels and hearths are usually displayed to demonstrate their style and colour compatibility and there are usually many alternative colours and finishes. We are able to provide further information and visual options in our showroom.

I have been told my chimney has failed can I still have a gas fire?

Yes, however you will need to get a liner installed

I don’t have a chimney or flue can I still have a gas fire?

Yes, you can have a balanced flue gas fire which can be as a hole in the wall or inset into a fireplace.

How do I install my fire?

A lot of our fires are simple to install and come pre-assembled; put flat against the wall and plug it in. However Gas fires, Stoves and Inset fires are harder to install and you should always get a qualified engineer to install your new fire or stove, especially when working with gas.

What type of chimney or flue do I need?

View our chimney and flue guide for more information.

Can I install a solid fuel stove where a gas fire was?

Yes you can, However get a gas safe engineer to disconnect and cap the gas pipe first.

Can I install my fire myself?

You should always get your fires installed by a certified gas safe engineer, especially when working with gas fires.