Fire & Stove Help Center

Welcome to our help center. We want to ensure you find the perfect fire or fireplace for your home. Don’t worry if you’re a bit overwhelmed by all the options available, that’s why we have put together our Help Center. Here you can find useful information to help you find the right product for you. Our help centre provides buying guides for fires and stoves, Answers to frequently asked questions and more.

If you still need assistance don’t hesitate to contact one of our friendly team using the live chat feature on our website or our contact form.

Our Offices are currently closed for Christmas. Any orders placed will be processed in the New Year. Any clearance items ordered will be secured. Thank you for your patience. Dismiss